Visiting hospitals and interacting with the doctors and medical personnel's, there's so much I could reflect on. Whenever I listen the little distress in the voice of a few security guards and medical personnel, I wonder how it's gonna impact the patients and the care givers.
We visit hospitals because we're in pain. The physical pain as well as the mental pain, unknown of what we're distressed about. Will any harshness helps?
There's plethora of tests to go through to analyze what we're suffering from. In the course of confusion and suffering, the harsh tone and loud voice does not help in any way.
Thinking from the nurse shoes, there are hundreds of people clueless of where to go, what to do, how to go. Despite the knowledge of do's and don'ts the cluelessness cripples us to rely on the confidence our medical professional gives.
We're not confident when we're in pain. These are the places, psycho social communication is highly needed.